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Understanding the Practice of the FTC Funeral Rule

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Members: $ 55.00
Non-Members: $ 70.00

3 CE Hours

This course is designed for the continuing education of funeral directors and of funeral home owners and managers. However, information in this course pertains as well to every member of a funeral home's staff who is also required to be in compliance with the FTC Funeral Rule in the performance of his or her duties and responsibilities.

When you have completed this online course, you should be able to:

  • describe the purpose and intent as well as the application of the FTC Funeral Rule in your day-to-day business practices.
  • identify the various components and applications of the three types of price lists and the Statement of Funeral Goods and Services Selected, among other requirements of the Rule. In addition, you should be able to apply the recommended guidelines for handling third party merchandise in the operation of your business.

The content of this National Funeral Directors Association (NFDA) course, and the opinions and recommendations contained therein, in no way represent or reflect the views or policies of the National Funeral Directors Association. The offering of this course by the National Funeral Directors Association does not constitute approval or an endorsement of the content, opinions or recommendations contained in the course.

Continuing Education Information

This course is currently approved for 3 CE hours by APFSP and selected state licensing boards.

State Exceptions:

Check with your state board for approval status.


T. Scott Gilligan and
Colleen Murphy Klein
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Gilligan22T. Scott Gilligan is an attorney with Gilligan Law Offices in Cincinnati, Ohio. He serves as General Counsel to the National Funeral Directors Association (NFDA), the largest organization of funeral directors in the United States. Mr. Gilligan has worked on NFDA matters since 1982, and became General Counsel for the association in 1993. He graduated in 1976 from the Georgetown University School of Foreign Service in Washington , D.C., and obtained his law degree from Georgetown University Law School in 1979.

In addition to his representation of NFDA, Mr. Gilligan serves as General Counsel to the Ohio, the Montana, and the Wisconsin funeral director associations. He has also represented several other state funeral associations, including the Georgia, Kentucky, Missouri, Tennessee, Vermont, and Virginia associations.

Mr. Gilligan's family has been in funeral service for over 130 years in Cincinnati, Ohio. He is the author of the 2003 edition of Mortuary Law, a textbook used widely in mortuary colleges. He has also provided numerous seminars to funeral associations throughout the country on FTC Funeral Rule compliance, legal liabilities faced by funeral homes, and updates on regulatory and legislative issues impacting the funeral profession.

T. Scott Gilligan
Gilligan Law Offices
3734 Eastern Avenue
Cincinnati, OH 45226
Phone: 513-871-6332
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Colleen Murphy Klein, M.A.
Vice President, Professional Development
National Funeral Directors Association

Colleen Murphy Klein is the NFDA Vice President of Professional Development. She develops and manages on-site and distance learning NFDA educational programming for funeral service practitioners, and has had the privilege as manager of the NFDA Certified Preplanning Consultant program and editor of the CPC Standards Manual of presenting the Certified Preplanning Consultant program across the U.S. and Canada since 1997. A contributor to The Director magazine, manager of the NFDA Green Funeral PracticesTM Certificate Program, and a staff resource for the NFDA professional development committee and national task forces as needed, Colleen received her M.A. from Northern Illinois University.

Colleen Murphy Klein, M.A.
National Funeral Directors Association
13625 Bishop's Drive
Brookfield, WI 53005-6607
Phone: 262-814-1534
Fax: 262-789-6977
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*State CE approval varies. All NFDA online courses are approved for continuing education by the Academy of Professional Funeral Service Practice (APFSP) and most state licensing boards. Contact your state licensing board or NFDA for specific state CE information.

The fact that NFDA presents this educational material does not denote that NFDA endorses, recommends or supports the opinions expressed by the presenter or author. The content presented is informational only. For specific legal or compliance advice contact your firm's legal counsel. NFDA does not warrant the accuracy of any of the information presented, and NFDA shall not be liable for the actions or inactions of funeral establishment owners, managers or employees in respect to the information presented in this educational product.