Serving Hispanic Families
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4 CE Hours
This NFDA continuing education course is designed to help funeral directors understand and serve Hispanic families and the Hispanic community.
The growing Hispanic population is now the nation's largest minority, and this online course will provide important facts about these increasingly influential consumers, as well as offer best practices recommended by experienced funeral directors. Upon completing the course, learners will be able to:
- Describe the Hispanic population, including its diversity.
- Discuss the growing importance of Hispanic consumers.
- Identify customs, values, and traditions of the Hispanic population.
- Describe ways to meet the funeral needs of Hispanic families.
- List effective ways to reach and communicate with Hispanic consumers.
This course consists of four parts (Today's Hispanic Population; Understanding Hispanic Consumers; Meeting the Funeral Needs of Hispanic Families; Serving the Hispanic Community), an optional resource section, and a true/false course test for obtaining continuing education credit.
Continuing Education Information
This course is currently approved for 4 CE hours by APFSP and selected state licensing boards.
Check with your state board for approval status.
National Funeral Directors Association
This course has been developed by NFDA with assistance from funeral directors from across the country who serve Hispanic families.
*State CE approval varies. All NFDA online courses are approved for continuing education by the Academy of Professional Funeral Service Practice (APFSP) and most state licensing boards. Contact your state licensing board or NFDA for specific state CE information.
The fact that NFDA presents this educational material does not denote that NFDA endorses, recommends or supports the opinions expressed by the presenter or author. The content presented is informational only. For specific legal or compliance advice contact your firm's legal counsel. NFDA does not warrant the accuracy of any of the information presented, and NFDA shall not be liable for the actions or inactions of funeral establishment owners, managers or employees in respect to the information presented in this educational product.